Thursday, January 23, 2014

Literature Review

I was searching the internet to find a subject that I felt presented an unethical situation for a class requirement. It could be in any form of media including areas in writing, painting, or live video. I discovered a report done on 9/5/2013 by Matt Hoverton from CNN introducing a new ‘concept’. A company in Waco, Texas called Hornet Signs specializes in signs and marketing and currently design and apply vehicle wrap-around advertising.  On a whim, the owner of the company decided to have the artist within the company design different types of images to stimulate reaction and possibly increase sales. The image that was highlighted during the news clip was an actual photograph taken of a female coworker, placed in the cargo section of a pickup truck. She was unidentifiable because her hair obscured her face, however she was lying down in a fetal position and her hands and feet were bound with rope. A photograph was taken of her, processed and transferred onto a plastic vehicle wrap and mounted to the closed tailgate of a pickup truck. This photograph was so convincing that when I continued to watch the video the reporter dropped the tailgate of the truck showing that it was simply an image, not a real person contained in the back of a truck. Multiple feelings began to flood my mind. I strongly disagreed with the illustration, even though I did view it as a form of art. The end of the video questioned the value of such a design and if it was detrimental.  The owner of the company stated that sales had markedly increased since displaying the new illustrations (CNN Video).
                  The viewing of the video caused me to reflect upon my own personal reaction to the vehicle design. I remembered seeing multiple vehicle wraps in the past advertising a business done in large, colorful, detailed graphics to as simple as a small mount on the driver’s door. Whether the design covered large areas of the vehicle or just a small side of the vehicle, the message I saw was intense and certainly got my attention. I began wondering what other people may think about this bound image. Would gender, age, or area of study effect their reaction? Would they experience an emotion and if so, would that emotion be positive or negative and to what intensity? Upon review of the literature there are several articles that attempt to measure some variables. 

Fisher, R., & Dub, L. (2005). . Journal of Consumer Research31(4), 850-858.Retrieved from http://econpapers.repec.org/article/ucpjconrs/v_3a31_3ay_3a2005_3ai_3a4_3ap_3a850-858.htm

The main idea of this research article was gender similarities and emotional experience. After review of current literature, emotional experiences between the genders revealed mixed results. The authors set out to determine if gender makes a difference in responses to advertising. In the past, women were self-reported as being more emotional than men and found that if men were emotional, they generally expressed anger.
               In this research article, the hypothesis was “Do males and females react differently to emotional advertising?” Before the research was conducted there were a group of 32 judges that viewed 15 ads and selected 4 that in their opinion solicited a variety of emotions. The judges were undergraduate business students that did not participate in the research study. The ads were associated with emotional descriptors which included high and low, and positive and negative responses. 
            There were a total of 160 participants; 40 male and female pairs that knew each other. Participants were recruited through signs located throughout the campus of a major Northeastern university. Recruitment was accomplished by posting signs to “attract” same-gender and mixed-gender pairs to participate. The participants were randomly assigned to view the ads as pairs or individuals. After viewing each ad, participants answered a questionnaire using items from the established Pleasure, Arousal, and Dominance 8 Point Scale asking questions that ranged from unhappy to contented. This self-reported scale was taken before the viewing of the ads to determine where the participants were emotionally before viewing the ads. The participants were randomly placed into viewing areas in couples, or alone to measure gender response and if social context had anything to do with their reaction. Immediately after viewing each ad, the researchers answered a six point Attitude Scale ranging from “bad” to “loved it” to measure their self-reported attitude, before viewing the next ad. The outcome of the research raised the possibility that females and males had the same emotional responses and it did not matter whether they sat with the same gender or with the opposite gender or by themselves.
             The research seemed to be well thought out and the research process did attempt to prevent many pitfalls. The students were asked to volunteer to participate and were randomly arranged however, there was no indication if their confidentiality was protected. The selection of participants was done by questionable means.  The researchers shared that signs were posted to “attract” people to participate.  It was not disclosed by the researchers what the signs actually said. They advertised for same-gender and mixed-gender couples, but did not define what this meant. The selection of participants was limited because they could only participate if they had an associate that was willing to participate as well.
           The site of the study was “a Northeastern University” which makes the reader wonders why they did not disclose the site. The researchers did not share if confidentiality was maintained and how they kept responses properly assigned for later tabulation. The group that determined which ads would fall into which category were undergraduate business students. They did not participate in the study, but the group did all belong to a school of business and the validity of their opinions about emotional responses to the ads is questionable, as their field of study could have skewed their opinions. The research was vague about actual participants, and did not indicate their ages (assumed to be college age) or majors which could have had an impact on their emotional impressions of the ads. The use of the established scales was a good strategy as well as being sure that each participant viewed the ads and then immediately completed the emotional response scale before moving on to view the next ad. Having couples participate that already had knowledge of the other should have helped correlate if their emotions were affected when they were with someone else, but that cannot truly be assured.

Barrett, L. F., Robin, L., Pietromonaco, P. R., & Eyssell, K. M. (1998). Are women the "more emotional sex?" Evidence from emotional experiences in social contextCognition and Emotion, 12, 555-578.

This research study had 104 students sampled; 56 students from the University of Massachusetts and 48 students from Pennsylvania State University. Only 70 students chose to participate; 28 males and 42 females. They were encouraged to participate by receiving course credit and being entered into a lottery drawing for 50 dollars.
         The study wanted to know “whether sex differences and emotion are related to the social context and address differences between global, retrospective, online, momentary, and self-descriptions of emotional experience and expression.” The researchers were attempting to find out if women are more emotional than men.
         Participants were given a code number and were not identified by name to maintain confidentiality. Before entering the room the participants had to rate their mood based on a self-reported Likert Scale which ranged from "do not like at all” to “strongly agree.” The participants were brought into a laboratory setting three different times. The first time the participants were encouraged to keep records of their social interactions with other people for a week. When they came in for the second visit, the participants returned the completed record. When the participants came in the third time, the experimenter interviewed the participants to make sure they followed the directions.
        The participants completed another self-reported Likert Scale where they did a self-analysis of their social interaction that they logged for the week describing the quality and the emotion of the interaction and rated their intimacy with the person they interacted with.
         The results of the study provides some evidence that culturally, women are seen as more emotional than men but the results of this study indicated that neither men nor women are any more emotional than the other.
          The research did attempt to protect the confidentiality of the participants which is good; how participants were recruited was not indicated. The number females drastically outnumbered the male participants. This may skew the results, especially considering the fact that the researchers were attempting to determine if females react emotionally more than males.  Offering course credit and a chance at lottery money would encourage students to participate, however it could affect the outcome of the study by having participants that were motivated due to outside influences rather than desire for research.

Dalebroux, A., Goldstein, T., & Winner, E. (2008). Short-term mood repair through art-making: Positive emotion is more effective than venting, 1-8. Retrieved from https://www2.bc.edu/~winner/pdf/shorttermmoodrepair.pdf

The hypothesis for this study was “can short-term moods be repaired through making art? “There were 75 participants; 53 female and 22 male ages 18-22, which were undergraduates from a Psychology Department, from the same college, and participated at random. The participants were randomly placed in 3 groups and viewed a film, “Band of Brothers Concentration Camp.” This was a film that highlighted concentration camps during WWII.  Participants were given a self-report to gauge their mood after viewing the movie.  This study implemented a chi square analysis and an Affect Grid Scale which has been shown to be valuable and reliable by repeated and consistent results use in previous research studies.
        The participants were split into three groups after viewing the film; 25 participants in each group. 25 participants were placed in a group called venting and were asked to draw art scenes that depicted their current mood, 25 participants were placed in a group called fantasizing and were asked to draw pictures depicting something that made them feel “happy”, and the control group consisted of 25 participants that were placed in a group called distracted and were asked to scan sheets of specific symbols.
        Moods were assessed using the Affect Grid Scale after each activity and the preliminary evidence suggests that the participants who drew happy pictures felt more positive and had rid themselves of negative feelings. Those who drew negative pictures maintained a negative mood and the control group had no change in mood.
                The conclusion of the study provided some evidence that when people vent by utilizing art such as drawing, they do not rid themselves of their own negative emotions, however when people who have a negative mood are asked to draw a happy picture, it requires them to fantasize.  The brain function of fantasizing is what makes the person feel better.
         One concern about this study is that the number of females was more than two times the number of males and all undergraduate students from the same field of study, psychology.  This factor may not affect the research, but is to be considered.  Random selection of participates was done, but how was not indicated and there was no indication that their confidentiality was protected in any way.  There was no pre-viewing assessment evaluating the participant’s moods so it is difficult to measure how much the film actually affected them.   

Timmor, Y. and Katz-Navon, T. (2008), Being the same and different: A model explaining new product adoption. Journal of Consumer Behavior, 7: 249–262. doi: 10.1002/cb.249

The hypothesis for this study was what affects customers to purchase new products?” The study was conducted by the Arison School of Business at a university in Herzliya, Israel. There were 158 undergraduate students that participated in the research study. A brain storming event occurred among the researchers and three students who did not participate in the study to identify the new products to be researched in the study. A pilot study was conducted among 50 students before the 158 students were polled. The researchers requested that each participant answer a questionnaire that indicated their reaction to new products: a cell phone with camera, memory stick, and a new fashion item. The fashion item was not specified by the researchers, however each participant had to identify a new fashion item of their choice and rate the item.
          The participants were asked to respond to Brewer’s self-reported 5 point Likert scale, ranging from “do not agree” to “agree”, measuring need for assimilation and need for distinctiveness. The researchers studied correlation coefficients and the variables included assimilation vs. distinctiveness (participants want what others have vs. wants to be different). Assimilation means “purchasing to belong to a larger group as a whole.” Distinctiveness means “desiring to be different.” The study did raise the possibility that when consumers are getting ready to buy a new product, the higher the number of perceived consumers that own the product, the higher the correlation of the consumer purchasing the product. The researchers did note that marketers advertise and promote products by giving the impression that everyone has or will need the product. This action by marketers skewed results of the study because participants had already been exposed to the promotion of the product, even though the items were new on the market.
         The researchers did not indicate what school of study the participants were from, what ages (assumed 18-25 years), how they were selected, what sex they were, or if their confidentiality was protected. Any of these variables could affect the outcome of the research.  The reader questions why the researchers had each participant think of and react to a new fashion item.  Possibly more consistent results would have occurred if the researchers had selected a fashion item for the participants to assess. 
Another variable that was not explored was if the participants had the financial ability to purchase the products. Being college students could affect their financial purchasing power and this variable could have affected their reaction to the product knowing that they were unable to actually purchase it. The participants may actually want the new products, but do they really need the product. This could have entered into their reaction towards the products.  
          There is an indication in all four research studies of further research needing to be done. Fisher in 2005 examined if there are gender differences in responses to emotional advertising. Barrett in 1998 examined women versus men emotional experiences within a social context. Dalebroux in 2008 examined the effect of positive art versus negative art on human emotions. Timmer in 2008 examined what factors affect the success of the marketing of a new product.
       Each research article was selected due to the concepts related to my hypothesis of “do people react positively or negatively to pick-up truck tailgate wrap-around illustrations?” Even though there is research in the literature that examines art, gender, and human emotions, there is no research related to the way wrap-around illustrations on vehicles are perceived and in turn, affect individuals. If I were to conduct my own study, I would have 100 randomly selected participants including 50 males and 50 females which would include 25 Caucasian males, 25 Caucasian females, 25 non-Caucasian males and 25 non-Caucasian females.  Within the study is a variety of age groups from 11 years of age and older, from a variety of undergraduate programs, classes, and faculty and students from a local junior/senior high school.
         For my research I would print colored still shots from the CNN video of the bound woman illustration. One still shot would be of the illustration on the pick-up tailgate when it is up. The second still shot would be of the illustration on the pick-up tailgate when it is down. I would allow participants to view the first still shot while the second still shot was hidden.  Afterwards, they would view the second still shot. The measuring tool of this study would be a self-reported, five-question, five-point Likert scale questionnaire, gathering demographic information and the participants’ emotions and their degree of emotion after viewing the still shots. The researcher feels that studying this hypothesis will be beneficial to a career in human services management.  Understanding gender and potential ethical dilemmas will enhance the researchers understanding of emotional reactions and the management of those emotions.    

Works Cited

Barrett, L. F., Robin, L., Pietromonaco, P. R., & Eyssell, K. M. (1998). Are women the "more emotional sex?" Evidence from emotional experiences in social contextCognition and Emotion, 12, 555-578.

CNN Video (2013, September 7). Would this Make you Call the Cops? Retrieved from http://www.cnn.com/video/data/2.0/video/us/2013/09/07/dnt-texas-truck-decals.kwtx.html

Dalebroux, A., Goldstein, T., & Winner, E. (2008). Short-term mood repair through art-making: Positive emotion is more effective than venting, 1-8. Retrieved from https://www2.bc.edu/~winner/pdf/shorttermmoodrepair.pdf

Fisher, R., & Dub, L. (2005). . Journal of Consumer Research31(4), 850-858.Retrieved from http://econpapers.repec.org/article/ucpjconrs/v_3a31_3ay_3a2005_3ai_3a4_3ap_3a850-858.htm

Timmor, Y. and Katz-Navon, T. (2008), Being the same and different: A model explaining new product adoption. Journal of Consumer Behavior, 7: 249–262. doi: 10.1002/cb.249






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