A speaker’s
credibility is important in the speech making process because it lets the
audience know that they are competent and have good character. Competence lets
the audience know that the speaker is knowledgeable about the subject matter,
intelligent and has expertise and has character which shows sincerity,
trustworthiness and concern for the well-being of the audience.
It’s
important to know that credibility is granted by what is in the mind of the
audience and that credibility for a speaker can be high in one topic but low in
another. Credibility can also fluctuate during the speech due to initial,
derived, and terminal credibility. These three dynamics can start a speaker
with initial low credibility and reaches high credibility at the termination of
the speech or vice versa. Other factors that enter into credibility is the
physical attractiveness of the speaker, perceived similarities between the
speaker and the audience, and moderately fast speakers are all given high
credibility. Many times audiences give automatic credibility to a
speaker based on a factor called source credibility. For example if a
well-known person is giving a speech about their own area of expertise
audiences are more likely to respect that speaker.
A
speaker can enhance their credibility is by explaining their own level of
competence. For instance they should ask themselves “Did you explore the topic
thoroughly and do you have experience that gives you special knowledge related
to the subject matter”? Another way to enhance credibility is by establishing a
common ground with the audience. The speaker needs to show respect for the
audience and a speech becomes more appealing by identifying ideas to the
audience. If the speaker includes examples, statistics, and/or testimony helps
prove or disprove their content. The speaker needs to anticipate and
develop rebuttals when giving a pervasive speech to be able counter internal
audience resistance. Specific evidence should be stated in specific such as number
s rather than vague conclusions. The speaker’s presentation is more
credible if novel evidence is included that causes the audience to feel that
they have learned something and the speaker needs to include credible sources
when including statements. The last step to establish credibility is by
delivering the speech fluently, expressively, and with conviction. Speakers who
lose their place frequently are perceived as less competent. The presenter
needs to speak with a genuine conviction for the topic, indicate sincerity,
honesty, and in a straightforward manner making their point clear. If they want
others to be convinced of their ideas they need to convince themselves and care
about their ideas. When one is attempting to convince an audience about ideas,
there is a need to be convinced about the topic themselves and they need to be
committed to the ideas that they present. The speaker needs to go from
specifics to general conclusions to help the listeners grasp the concept or
idea when the speaker is attempting to persuade the audience to agree.
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